Senior Business Development Sales Executive

London
Full Time
£25,000 - £34,999
12 / 02

Purpose Of Role:

 

A crucial role within the Club London Team. Requiring an experienced new business professional with a proven track record of success. Someone who passionately focuses on consultatively driving new business. Capable of independently using outbound, cold calling to bring Club London and West Ham United to new individuals and businesses. Taking a strategic approach to nurturing and developing pipelines, supported by the Clubs broader marketing and awareness activities. The perfect role for someone looking to develop their sales career, who has a passion for sales, isn’t afraid of rejection, has a need to win and wants to achieve elite results.

 

Full description

Core Responsibilities:

  • Proactively using outbound, cold calling to bring Club London and West Ham United to new individuals and businesses
  • Taking a strategic approach to nurturing and developing pipeline, supported by the Clubs broader marketing and awareness activities
  • Using the CRM & Ticketmaster sales systems, to ensure all new bookings are uploaded correctly with full details to capture guest data
  • Generate personal target lists of appropriate business to approach
  • Conduct face to face meetings to win larger value sales
  • Contribute to the sale of the end of season dinner and ad hoc stadium events
  • Work closely with the Corporate Account Managers to ensure clients are satisfied with their experiences and ad hoc requests are met where necessary
  • Sell all corporate products to agreed target levels
  • Achieve all monthly and annual targets as assigned
  • Maintain complete knowledge of the membership product offering to maximize sales opportunities and benefit to client’s needs
  • Record relevant information resulting from calls made to prospects/customers by updating system tools/databases and managing sales pipeline
  • Develop and maintain a broader industry and general economic knowledge
  • Respond to and follow up sales enquiries using appropriate methods
  • Effectively and efficiently introduce closed business into the Relationship Management Team

Key Abilities/Skills/Knowledge:

  • A confident, results driven self-starter
  • Competitive team player with the need to win
  • A fearless and assertive communicator
  • Ability to think strategically and comprehensively explore all opportunities
  • Capable of driving an end-to-end sales process
  • Proactively sourcing leads, exploring fit, overcoming objections and closing new business
  • A desire to learn, challenge and develop yourself
  • Effective time management and delivery of administrative abilities
  • Excellent IT skills
  • Ensuring a “solution first” approach to problem solving
  • Exceptional communication and interpersonal skills both internally and externally
  • Attention to detail and an ability to think critically are crucial
  • Uses initiative to thrive under pressure and adept at meeting challenging targets

West Ham is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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