Security Guard - Night

London
Full Time
Competitive
24 / 06

DEPARTMENT DESCRIPTION

Responsible for the preparation and running of Emirates Stadium and wider facilities at other locations for all events and functions. Department remit includes property and facilities management, spectator safety at events, wider Health and Safety matters and ensuring the safety and welfare of workers and users utilising the Queensland Road Sports Centre (QRSC).

JOB PURPOSE

To ensure the security of Emirates Stadium, retail outlets, The Community Hub, Highbury House office building, Youth Academy site at Hale End and the Training Ground at London Colney is upheld through providing a professional and efficient security service.

Full description

DEPARTMENT DESCRIPTION

Responsible for the preparation and running of Emirates Stadium and wider facilities at other locations for all events and functions. Department remit includes property and facilities management, spectator safety at events, wider Health and Safety matters and ensuring the safety and welfare of workers and users utilising the Queensland Road Sports Centre (QRSC).

JOB PURPOSE

To ensure the security of Emirates Stadium, retail outlets, The Community Hub, Highbury House office building, Youth Academy site at Hale End and the Training Ground at London Colney is upheld through providing a professional and efficient security service.

RESOURCES MANAGEMENT

Management responsibility for: No direct reports

Reports to: Security Supervisor

Budgetary signing limit and commercial framework: No budgetary responsibility

REQUIREMENTS

You are required to work such hours as are reasonably necessary for the performance of your duties. Your normal shift pattern (night) will be 20:00 - 08:00 (one shift). The shift pattern works on an eight-day cycle. You will work four consecutive 12 hour day shifts, which includes one hour unpaid break, followed by four consecutive day shifts 'off' (two of which will be designated 'call shifts). The call shifts are a standby arrangement to provide sufficient cover for annual leave or sickness absence. You may or may not be required to work the call shifts depending on whether cover is required. You are guaranteed to have at least two day shifts off in every eight-day shift cycle. Your basic salary includes pay for your four normal shifts and pay at half rate for the additional two shifts in each cycle where you are on call. If you are called in on a call shift you will be paid overtime based on 11 hours at the single hourly pay rate. For the purposes of calculating overtime pay, your hourly rate will be calculated based on a 49-hour week.

KEY RESPONSIBILITIES

Controlling access to Emirates Stadium and car park for staff, visitors and contractors

Keeping records of all people on Club sites up to date

Conduct searching of visitors, vehicles and areas as required

Act as an initial point of contact for people trying to access any of the Club's premises

Liaise with other members of staff regarding visitors and security issues

Assist with the opening of specific areas of Emirates Stadium, the Community Hub, Youth Academy site at Hale End and the Training Ground at London Colney ensuring the security of the buildings and wellbeing of all workers and customers using Club premises

Provide security to the retail outlets as required

Monitor the CCTV cameras and report any incidents

To be vigilant relating to security and terrorism threats and to report any suspicious behaviour

Assist with security at any of the Club's other premises where necessary

Report maintenance requirements to Stadium Management

Assist with emergency evacuations where required ensuring compliance with any Health & Safety, regulatory and statutory procedures

Cover other shift positions when required by the rota pattern

Ensure the Health and Safety of all staff, visitors and contractors is maintained

Handling any complaints escalated in a friendly and professional manner and owning complaints to the point of effective resolution where possible and within remit

Any other duties appropriate to the skills and experience of the position holder and which may be assigned to you by the Security Supervisor or any other member of management within Stadium Management and as may be required from time to time

MAIN JOB REQUIREMENTS AND PERSON SPECIFICATION

Education/Qualifications/Training:

This role requires a current, up to date and clear SIA door supervisor licence and SIA CCTV licence, which includes a standard Disclosure and Barring Service check

Must have achieved English and Maths GCSE grade C or above or equivalent

Specific Experience:

An understanding of major sporting events

Training in counter terrorism including project Griffin and Argus

Experience of working within an 'inner city' environment and familiar with handling the type of challenges that may be presented

Abilities/Skills/Knowledge:

Skilled communicator, both written and oral

Able to communicate with members of the public in a professional and effective manner

Flexible working attitude to ensure effective operations

Excellent team player with a flexible can-do approach

Standard professional level IT skills

Smart appearance

Own transport would be advantages

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