Player Support Coordinator

Full Time
14 / 06

To provide robust, efficient, and professional support to the Player Support Department which ensures first class administrative standards and a high level of confidentiality.

Full description

Player Support Coordinator

Location: Manchester

At Manchester United our aim is to Win the United Way – and the quality of our behind-the scenes team sets us apart from the competition.

Our people are as committed to the success of the company as the players are to winning trophies. We offer a unique and exciting working environment, excellent training, with recognition and rewards for the part each individual plays. Sounding good so far?

The Purpose:

To provide robust, efficient, and professional support to the Player Support Department which ensures first class administrative standards and a high level of confidentiality.

The Role:

  • Collate data and prepare reports/dashboards/info graphics and analysis for executive management on a monthly and annual basis. These reports will cover 1st Team, Academy, Women’s Team and Property Division.
  • Manage all confidential documentation whilst maintaining database records including telephone numbers, addresses, BUPA records, passports, visas, NI numbers, approved suppliers, etc ensuring all data is up to date and accurate.
  • Raise Purchase Orders for the department as and when required.
  • Upload expenses and receipts for the department on Concur.
  • Liaise with suppliers on necessary compliance documentation, as well as internal form completion.
  • To act as superuser for internal online platforms – PMA
  • To assist the Player Support Department with office duties (i.e. filing, photocopying, faxing, receipt of deliveries and postal duties).
  • To assist with the administration of player fan mail.
  • To provide occasional cover for Player Support Officers including attendance at 1st Team match days.
  • Ad hoc duties and projects as directed by the Player Support Management.
  • To maintain an accurate personal profile as directed.
  • Ensure the department maintain compliance with all regulatory matters relating to player support and wellbeing.
  • To create efficiency in working practice to maximize the impact of player support.
  • Advanced computer literacy and software skills for data capture, storage, reporting and utilization (excel, powerB1, Airtable etc.
  • Translation requirements as and when required.

The Person:

  • Significant experience within an administrative role.
  • Advanced computer literacy including experience of typical data management and reporting tools.
  • Trustworthy with integrity; capable of being privy to extremely confidential information without disclosure.
  • Excellent organisational skills.
  • Attention to detail in all areas.
  • A commitment to driving forwards continuous improvement in their working environment.
  • Excellent personal qualities such as communication skills, the ability to work in a team environment, self-motivation, enthusiasm and ability to work under pressure.
  • A professional telephone manner.
  • The successful candidate should exhibit pride in performance and possess high standards in the provision of service to Manchester United’s internal and external customers.
  • A willingness to work flexible hours in accordance with the demands of the role.
  • Knowledge and Proficiency of foreign languages, spoken and written (advantageous).
  • Ensure compliance with the company’s safeguarding policy by completing the DBS process for work in a regulatory activity or at a regulatory environment.
  • Advanced multilingual skills

If you would you like to join the team and be part of our mission, to win the United way, please submit your application by 29th May 2023.

Manchester United endeavour to respond to all job application, however, please consider that we receive a high volume of applications and this may not always possible.

We recognise the importance of safeguarding children and adults at risk at Manchester United, as part of this commitment this post is required to have a Disclosure and Barring Service check at the appropriate level, as well as full reference history.

Manchester United is an equal-opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunities to applicants and employees without regard to background, ethnicity, race, colour, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status or other legally protected characteristics.

Manchester United Football Club are proud to be a signatory of the Armed Forces Covenant, supporting the armed forces community to transition into careers outside of the armed forces.

Manchester United is committed to working with and providing reasonable adjustments for applicants and employees. If you require any reasonable adjustments to support your application and perform at your best, please do not hesitate to contact us to make a request; we are here to help.

It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles. Your personal data will be processed on MU’s behalf by Morson.


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