Partnership Account Manager

Full Time
£35,000 -£44,999
17 / 02

Job Purpose


As part of the Club’s trajectory of growth, West Ham United is expanding its Commercial Partnerships Team. This Partnership Manager role, reporting to the Senior Partnership Manager, will be crucial in the successful delivery of activations and campaigns for partners of the Club.


The West Ham United Partnerships team carry out a diverse range of activities to ensure the club is fulfilling its obligations to the existing partnership portfolio. As a result, we are looking for a candidate that is truly excited to help our partners achieve their goals. The successful candidate will be required to work irregular hours including weekends and bank holidays.


Working closely with the Senior Partnerships Manager and wider commercial team, the Partnership Manager will be responsible for building and maintaining relationships with the Club’s partners ensuring effective rights delivery.

Full description

Key Responsibilities

  • Management and delivery of commercial rights
  • Day-to-day account management of the Club’s principal partners
  • Creation and development of marketing and activation plans
  • Management of partner experiences (Play on the Pitch, Watch the team train)
  • Management of matchday inventory and obligations
  • Impliment research and measurement programmes that demonstrate ROI to partners
  • Creation and presentation of effective reporting materials
  • Agency management
  • Develop relationships with key internal and external stakeholders as well as senior officials and C-level executives
  • Assisting the business development team by creating case studies and suppling appropriate data and insight
  • Maintain knowledge of the latest industry standards and activity

Personal Specification

  • Thinks ahead, generates innovative ideas
  • Values and respects others, builds relationships, collaborates
  • Gets things done, delivers to highest of standards, takes responsibility
  • Positive outlook and looks for solutions when challenged
  • Enthusiastic with a strong team ethos and delivers under pressure
  • Outgoing and interested in brands, marketing and sponsorship
  • Able to work both autonomously and take a lead in projects

Skills and Experience

  • Ideally be a graduate (or equivalent) with a proven marketing background
  • At least 4 years experience of relevant sports marketing experience
  • Experience of managing a rights delivery programme, preferably in a sporting rights environment
  • Comfortable with collating, manipulating and presenting data
  • Strong communication skills and ability to build relationships with colleagues and clients
  • Excellent understanding of the UK and European football market
  • Excellent account and project management skills
  • Strong organisational skills and attention to detail
  • Excellent Microsoft Office skills
  • Self-reliance, drive, energy, innovation, creativity and a strong focus on delivery
  • A passion for sport and entertainment
  • Able to travel occasionally with regular weekend work

We are committed to the principle of equality and equal opportunities in

employment and have been accredited with the being Disability Confident

Committed. We will actively promote equality and equal opportunities in our

business to ensure that individuals receive treatment that is fair and equitable

and consistent with their relevant aptitudes, potential skills and abilities.

Employees will be recruited and selected, promoted and trained on the basis

of objective criteria.


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