Head of Safeguarding

Full Time
5 / 02

To provide effective Club-wide strategic leadership and management with a clear sense of direction and purpose that assists the Club to deliver its safeguarding strategy, vision, values, priorities, policies and aims as part of an ongoing journey of best practice developments and to promote and protect the welfare of vulnerable groups.

To guide, advise and assist in the provision of direction and strategic influence relating to all safeguarding matters in relation to the Club's Foundation, working directly with respective leadership to achieve this purpose.

Work in conjunction with football bodies and external agencies ensuring the Club is compliant with PL and FA regulations and other legislative requirements.


Full description

Founded in 1882 and based in North London, Tottenham Hotspur Football Club has a tradition of playing an entertaining and attacking style of football. The English Premier League Club reached the final of the UEFA Champions League for the first time in its history in the 2018/2019 season, having already secured qualification for Europe’s elite competition for a fourth year in a row.

In April 2019, the Club opened a new 62,303-seat technologically advanced stadium that sits at the heart of a £1billion sport-led regeneration of North Tottenham. The stadium is the largest football club stadium in London and as a multi-use venue with the ability to host a variety of events 365 days a year, including NFL, rugby, concerts and other corporate and private events, is a key step towards catapulting the Club from a Football Club to a globally renown Sports and Entertainment brand. Within the stadium sits the Tottenham Experience – home to both Europe’s largest Club retail store and a range of visitor attractions, including the newly launched stadium rooftop adventure, Dare Skywalk.

The welfare and safeguarding of children and adults plays an important part in what we do, and we are committed to provide safe working practices that protect these vulnerable groups.

The Club is seeking a Head of Safeguarding to lead and embed our club-wide Safeguarding strategy.

Tottenham Hotspur Football Club welcomes applications from anyone regardless of age, disability, race, colour or ethnic and national origins, religion or belief, or sexual orientation.

Key Responsibilities

  • Working collaboratively with the Board on safeguarding strategy and policy formulation and review
  • Providing professional advice and support to the Board and working collaboratively with senior colleagues and department heads to deliver our strategic vision
  • Keeping the Board apprised of progress and challenges against our strategic safeguarding objectives
  • Providing effective leadership and line management to designated safeguarding staff
  • Providing effective leadership and line management to designated safeguarding staff and the organisation’s Mental Health & Wellbeing manager.
  • Proactively identifying and mitigating safeguarding risks to individuals and the organisation
  • Actively manage a Club-wide Risk Register relating to safeguarding ensuring risks are appropriately raised and management in accordance with relevant processes, procedures and legislation
  • Working collaboratively with HR on all Safer Recruitment procedures including the oversight of Discosure and Barring Service vetting checks
  • Driving innovative practice within area of responsibility to meet changing needs and to promote a culture of continuous improvement
  • Leading on regular reviews of the organisation's safeguarding procedures ensuring they meet statutory and football authority requirements, and are aligned with current best practice
  • Overseeing quality assurance measures to ensure that expected standards of safeguarding practice are understood and maintained across all activities delivered internally and through partnership work
  • Proactively promoting and raising safeguarding awareness and leading on delivery of the organisation's safeguarding workforce development plan
  • Working with colleagues, football authorities and other key partners to drive a collaborative approach to prevention and awareness raising measures, and where necessary, interventions and responding to concerns and incidents
  • Overseeing the management of safeguarding concerns and allegations efficiently and effectively in line internal procedures, statutory and football authority requirements
  • Ensuring all approaches and outcomes are consistent with our organisational values and commitment to promoting and protecting the safety, welfare and wellbeing of children and adults at risk
  • Promoting effective and person-centred safeguarding practice across the organisation
  • Working inclusively with a diverse range of stakeholders
  • Manage the development, implementation, promotion, practical dissemination and review of the Club's safeguarding policies, practices and good practice guidelines; ensuring all staff understand their individual responsibilities relating to safeguarding (including Safer Recruitment, Induction and other specific safeguarding policies and procedures)
  • Design, deliver and procure training programmes as required for internal stakeholders, including Heads of Departments, Stadium Operations, Safeguarding Officers etc
  • Champion the development and implementation of safeguarding education specific to individual roles and responsibilities to ensure that staff develop and maintain the necessary skills and knowledge to safeguard vulnerable groups, providing appropriate support as necessary

Personal Attributes

  • Thinks ahead, generates innovative ideas
  • Values & respects others, builds relationships, collaborates
  • Gets things done, delivers to highest of standards, takes responsibility
  • A positive influencer
  • Demonstrable/visible commitment to wellbeing and keeping children safe
  • Empathy and understanding of the needs of the varying key stakeholder groups
  • Personal resilience and efficacy
  • Excellent verbal and written communication skills, including telephone skills
  • Able to drive and understand change processes and effectively inform service delivery
  • Able to develop good relationships with key stake holders
  • Good IT skills and the ability to interpret data and prepare reports

Skills & Experience

  • Person-centred approach and a sound understanding of the rights, needs and best interests of children and adults at risk
  • Experienced safeguarding professional with extensive experience in strategic leadership and implementing effective safeguarding practices
  • High calibre degree or equivalent level qualification or ability to demonstrate intellectual ability of a significant level
  • Evidence of continued professional, managerial and personal development in relevant professional area
  • Evidence of experience as a senior leader with substantial experience leading a safeguarding function or service in a comparable organisation/environment
  • Safeguarding case management experience and sound understanding of the roles and responsibilities of statutory authorities
  • High level of integrity with the ability to deal with sensitive and confidential matters
  • Extensive experience of building personal internal and external networks at all levels
  • Knowledge and understanding of current issues and trends in safeguarding and working with children and adults at risk
  • Ability to balance strategic leadership and direction with effective operational management
  • Ability to foster an open and trusting culture with the ability to lead change through others and inspire high levels of performance
  • Excellent interpersonal and influencing skills, and the ability to foster collaborative working
  • Analytical thinker able to apply a significant degree of evaluative judgement and provide practical and creative solutions
  • Excellent communication and presentation skills
  • Well organised, with the ability to work under individual as well as sharing pressure towards deadlines and tasks. Able to prioritise workload, whilst being flexible and able to cope with the unexpected or unplanned occurrences.
  • Discretion and the ability to keep sensitive information confidential, sharing information where appropriate and relevant.
  • Solution focused


Safeguarding is fundamental to the success in all that we do. Successful candidates are subject to an enhanced DBS check with barred list.


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