Academy Education Support Officer

Full Time
10 / 10

The Academy Education Support Officer is responsible for supporting and coordinating the education plan to players on the full-time, hybrid and part-time training models to ensure a first-class player experience.

Full description

Main Responsibilities


  • Lead on the implementation of the “day release” programme for players on the hybrid training model
  • Liaise with key stakeholders to ensure signed data sharing agreements exist for every player at U9 – U16
  • Liaise with key stakeholders to develop home-school-club agreements for all players on the hybrid training model and ensuring their effective delivery
  • Ensure the programme is delivered in line with youth development regulations and PL Education requirements
  • Oversee the delivery of effective tracking and monitoring of education progression of players on the hybrid and part-time training models
  • Identifying risk and designing and delivering interventions to support/prioritise the education progression of players on the hybrid and part-time training models
  • Oversee the development of meaningful individual learning plans for players on the hybrid and part-time training models
  • Maintaining open and effective lines of communication with parents, schools and staff on the progression and availability of players on the hybrid model
  • Liaising with the operations department to ensure the hybrid model transport programme is planned and delivered efficiently and effectively
  • Support the delivery of the full-time education model, as required
  • Provide support on the delivery of all Academy education activity, as required
  • Provide cover for the PDP Education provision, as required

Player Care:

  • Support to the delivery of the Academy player care strategy and the holistic development programme (life skills) to players and stakeholders in all phases
  • Support the maintenance of the accommodation programme, as required
  • Multi-Disciplinary Activity and Department Integration
  • Ensuring the education and player care department adds value to player development activity with multi-disciplinary input across the relevant phases and in collaboration with other departments
  • Ensuring the education and player care department influences strategic decision making by ensuring it informs, collaborates and contributes to multidisciplinary groups
  • Ensure education and player care department inputs and aligns with tools that facilitate Academy wide collaboration on player development activities and decisions

Operational Function

  • Maintaining education facilities and resources to deliver a first class education and development environment
  • Ensuring the department delivers a first class player, parent and staff experience
  • Prioritising the Academy’s duty of care to players and ensuring best practice at all levels of the department
  • Working autonomously to an agreed level and in the best interests of the Academy
  • Forging positive relationships with internal and external stakeholders to benefit the Academy
  • Being visible to all internal and external stakeholders and supporting key staff when liaising with parents at critical moments
  • Championing all Club and Academy policy through ensuring best practice in areas such as safeguarding, health and safety and equality, diversity and inclusion throughout the coaching department
  • Living the values of the Club and championing our culture to help deliver the Academy performance plan and ultimately the vision of the Academy and the Club

Personal Development

  • Championing innovative and emerging best practice through accessing internal and external sources of expertise to help contribute to ongoing personal development and the overall Academy programme
  • Engaging in the Academy staff development programme and attending all CPD events
  • Participating in all external CPD to ensure compliance with PL, EFL and NGB standards

Required Technical Skills & Qualifications
  • FA Safeguarding children certificate
  • DBS check with children’s barred list check
  • UK Driving License
  • Experience of administrative duties withing an educational sector
  • Working in a multi-disciplinary team to support player development

Desirable Technical Skills

  • Undergraduate level in Education or similar
  • Qualified teached status
  • Experiance of working in education and /or player care in category 1 Academy
  • Understands the current Academy system and professional football culture and landscape
  • Possesses an applied knowledge of EPPP standards and working practices
  • Understands how a long-term, holistic development programme is structured
  • Understands the function of each facet in a multi-disciplinary team in an Academy
  • Possesses a demonstrable knowledge of health and safety policy and best practice
  • Possesses a demonstrable knowledge of safeguarding policy and best practice
  • Possesses a strong awareness of equality, diversity and inclusion

Required Behavioral Attributes

  • Creates positive learning environments
  • Plans and delivers challenging, age-appropriate activities
  • Identifies and responds to the needs of the players by adapting their practice accordingly
  • Uses accurate and age-appropriate content
  • Communicates using a variety of methods and using an age-appropriate vocabulary
  • Able to justify and reflect on their practice and beliefs
  • Builds positive relationships with the players, staff and all stakeholders
  • Demonstrates outstanding listening, verbal and written communication skills
  • Competent with modern technologies that support the performance of their duties
  • Competent user of the performance management application (PMA)
  • Inspires others and is a positive role model
  • Is personable and able to connect and build relationships with others easily
  • Demands high standards and has an attention to detail
  • Shares the vision and values of the Academy and is motivated to achieve its objectives
  • Aligns with the Academy playing and coaching philosophy
  • Takes a long-term view of player development and align with the Academy approach to winning
  • Possesses a passion for talent development and are motivated to work with young players
  • Able to work in a high-profile environment with regular media coverage and public interest
  • Is responsible and acts in the best interests of the Academy
  • Is open minded, innovative and willing to explore new ideas/concepts
  • Enjoys facing challenges and have the resilience and resourcefulness to see complex tasks through
  • Is proactive and able to identify and mitigate risks
  • Is a collaborator and relishes the opportunity to work alongside others to overcome challenges and achieve goals
  • Willing to share their knowledge experience as part of a community of practice
  • Able to work with players, staff and other stakeholders of varying ages, experience, backgrounds and cultures
  • Committed to personal development and continuous improvement
  • Possesses a strong work ethic and are motivated to be the best they can be
  • Able to promote the positive image of the Academy and the Club

To apply for the role please click on the link and complete our online application form:


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